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TROUBLESHOOTING GUIDE (CONTINUED)
Keyboard Wedge Only
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
The unit scans
the bar code
but there is no
data
Configuration is not
correct
Make sure the scanner is
configured for the appropriate
mode. Check internal jumper
The unit scans
but the data is
not correct
Configuration is not
correct
Make sure that the proper PC
type AT, PS2 or XT is selected.
Verify correct country code and
data formatting are selected.
Adjust intercharacter delay
SYMPTOM
The unit is
transmitting
each character
Configuration is not
correct
Increase the interscan code
delay setting. Adjust whether the
F0 break is transmitted. It may
be necessary to try this in both
settings.
Alpha
characters
show as lower
case
Computer is in Caps
Lock mode
Enable Caps Lock detect setting
of the scanner to detect whether
the PC is operating in Caps Lock
Everything
works except
for a couple of
characters
These characters may
not be supported by
that country’s key look
up table
Try operating the scanner in Alt
mode