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Condition Item(s) to Check
LED " " (green) is off, Check that UPS is plugged in, AC power is
UPS has no output "on" to UPS and UPS is turned "on".
UPS has little or no back-up time Charge UPS overnight and retry. After 3-5
years, consider replacing batteries if back-up
time is short (MGE P/N 3088201000).
LED " " flashes (green) Many low voltage events or poor voltage and
audible alarm beeps often regulation at receptacle. Try another
(UPS transfers to battery) receptacle.
LED " " (red), beeping Potential internal failure. Restart UPS. Call for
audible alarm assistance If red LED reappears.
LED " " (green), UPS operation on battery due to utility
1 beep every 10 seconds power failure
LED " " (green), UPS operation on battery
1 beep every 3 seconds and battery near exhaustion
LED " " (red), UPS lightly or heavily overloaded.
with beeping audible alarm Reset circuit breaker on UPS if necessary.
Reduce load and restart UPS
LED " " (green) and Faulty battery. Recharge battery.
LED " " (red) Replace battery if fault reappears.
MGE maintains a toll-free number for technical support for US and Canadian customers. Call for
assistance as shown in the "Service and Parts" section of this manual or visit our web site at:
www.mgeups.com
MGE UPS Systems
Ellipse User’s Manual
page 7
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Troubleshooting
Model Identification
Ellipse Communications Fax, MGE Part UPC Codes
Model Modem/Network Number
Protection
300 VA USB 89301 635760893014
300 VA – Fax Modem 89303 635760893038
500 VA USB 89304 635760893045
500 VA RS232 89305 635760893052
500 VA – Fax Modem 89306 635760893069
650 VA RS232 89308 635760893083
800 VA USB 89310 635760893106
1200 VA RS232 89314 635760893144
US
MGE GREEN SWEEP
Call MGE to return your UPS for free
recycling to a US EPA-certified recycling
center and help protect our environment.
MGE UPS Systems
86-153506-00 Rev. A01
page 6
Run Time Chart for Various Loads
25% Load 50% Load 75% Load 100% Load
Model
300 50 19 12 6
500 35 15 8 4
650 45 19 12 7
800 35 16 8 4
1200 35 15 8 4
Product Specifications
300 / 500 650 / 800 1200
UPS VA rating: 300 / 480 650 / 800 1200 (10 A)
(2.3 / 4 A) (5.7 / 6.7 A) (10 A)
UPS W rating: 180 / 285 420 / 520 780
Surge suppressor 900 / 720 550 / 400
VA rating: (7.5 A / 6 A) (4.6 A / 3.3 A)
Input/Output voltage: 106/120/127 VAC* 106/120/127 VAC* 106/120/127 VAC*
50/60 Hz 50/60 Hz 50/60 Hz
Deep discharge 4 hrs. max 4 hrs. max 4 hrs. max
protection: run time run time run time
UPS back-up time: 6/4 minutes 7/4 minutes 4 minutes
UPS output Modified sine Modified sine Modified sine
wave shape:
Load shedding 3 grouped
receptacles:
Surge suppressor 185 185 185
joule rating:
Input cord: 6 foot with rotating 6 foot with rotating 6 foot with rotating
NEMA 5-15 plug NEMA 5-15 plug NEMA 5-15 plug
Circuit breaker: 10 amp 10 amp 10 amp
Agency approvals: UL, cUL, FCC UL, cUL, FCC UL, cUL, FCC
Recharge time: 8 hours 8 hours 8 hours
Battery: 1 each 12 volt, 5 Ah 2 each 12 volt, 5 Ah 3 each 12 volt, 5 Ah
Battery life: 3 years 3 years 3 years
UPS current limit: >100% Load >100% Load >100% Load
Operating temperature: 0-35 C/32-96 F 0-35 C/32-96 F 0-35 C/32-96 F
Storage temperature: 0-50 C/32-122 F 0-50 C/32-122 F 0-50 C/32-122 F
Size: 10" X 10" X 3.2" 12" X 12" X 3.2" 14" X 14" X 3.2"
Weight: 9 lbs. 13 lbs. 18 lbs.
Warranty: 2 years 2 years 2 years
parts and labor parts and labor parts and labor
Accessories: 6' fax/modem cable, 6' fax/modem cable, 6' fax/modem cable,
communication cable communication cable communication
cable
(RS232 or USB) (RS232 or USB)
(RS232 or USB)
* Input voltage and transfer voltage to battery is user selectable. Go to UPS Manager/UPS Driver in
Solution Pac software to adjust.
Performance & Product Specifications