Monarch 6017 Printer User Manual


 
Troubleshooting 5-1
TROUBLESHOOTING
If you cannot fix a problem, call Technical Support.
Problem Action
Does not feed or
has a paper jam.
Remove any jammed supplies.
Reload supplies.
Does not print.
Check or replace the
printer’s battery.
Your handheld’s application
may include a query for the
battery voltage. Refer to the
Programmer's Manual for
more information.
Make sure the supplies are
loaded correctly and not
upside down.
Verify communications
between the handheld and
printer by removing the
handheld from the printer
and re-connecting the
handheld to the printer, or
see your System
Administrator.
The printer’s duty cycle may
be exceeded. Allow a
10-second pause between
labels.
NOTE: This is not a continuous
printer.
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