Filter
Top Products
CP-118U User’s Manual Troubleshooting
6-2
Windows NT
This section is specifically for troubleshooting problems for Windows NT. For general problems
and solutions, see the previous section, “General Troubleshooting.”
1. After the system reboots, the error message “Another driver in the system, which did
not report its resources, has already claimed the interrupt used by xxx.” appears in the
Event Log.
This indicates the MOXA board was found, but the IRQ is conflicting with another adapter.
Check the PCI BIOS IRQ settings first and then select an IRQ that is available.
2. After the system reboots, the error message “Cannot find any configured MOXA
Smartio/Industio Series board!” appears in the Event Log.
Make sure the PCI board is seated firmly in the expansion slot.
3. The COM number of the CP-118U Series conflicts with others.
The COM numbers of different boards happen to be the same. Try changing the COM
number mappings.
4. Windows NT system panic (blue screen).
This could be caused by an IRQ or memory conflict with other ISA Bus adapters, such as
LAN and SCSI boards, or the system BIOS. Refer to the corresponding problem in the
previous section, “General Troubleshooting,” for possible solutions.
Windows 95/98
This section is specifically for troubleshooting under Windows 95/98. For general problems and
solutions, see the previous section, “General Troubleshooting.”
1. The system fails to find the CP-118U Series board!
The board(s) is (are) not plugged in properly.
2. The slot the boards are plugged into is defective. Try another slot until you find one that
works.
The board might be defective.
3. After the system reboots, the error message “CP-118U Series (BusNo=x, DevNo=x,
Port1=COMx) interrupt number is invalid!” appears.
This indicates that the MOXA board was found, but the IRQ conflicts with another adapter.
Make sure the MOXA board’s IRQ does not conflict with other adapters’ IRQ. Check the PCI
BIOS IRQ settings and select an available IRQ for MOXA boards.