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B
B
B Problem Report Form
NPort
Express
Customer name:
Company:
Tel: Fax:
Email: Date:
1. Moxa Product: DE-211 (1 RS-232/422/485 port)
2. Interface: RS-232 RS-422 RS-485 (ADDC) RS-485 (by RTS)
3. Operation mode:
Host Based
Pair Connection
Raw Connection (TCP Server) Raw Connection (TCP Client)
UDP Server/Client Ethernet Modem
4. Serial Number: ___________
5. NPort Firmware Version: ________________
6. NPort Manager Version: ________________
7. NPort Configurator Version: ________________
8. PC Host: Make _________ Model _________
9. Your Installation Type: Single-Host Custom
10. Problem Description: Please describe the symptoms as clearly as possible,
including all error messages. Be complete, since we may need to follow your
description to reproduce the symptoms.