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Chapter 9 - Warranty, Service, and Technical Support
Multi-Tech Systems, Inc. MT2834BA/BL Series User Guide
9.4 Replacement Parts
SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected
Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the
following addresses:
Mail: SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
Phone: 800 826-0279
Fax: 914 267-2420
Email: info@thesupplynet.com
Internet: http://www.thesupplynet.com
9.5 Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the
most out of your Multi-Tech product. If you have any questions about the operation of this unit,
please call 800 972-2439 (USA and Canada) or 763 785-3500 (international and local). Please have
modem information available. You can also contact Technical Support by e-mail at the following
addresses:
Country Email Telephone
France: support@multitech.fr +(33) 1-64 61 09 81
India: support@multitechindia.com +91 (124) 6340778
U.K.: support@multitech.co.uk +(44) 118 959 7774
U.S.A., Canada tsupport@multitech.com 800 972-2439
Rest of world: tsupport@multitech.com +763 717-5863
Please note the status of the modem before contacting Technical Support. Status information can
include the state of the LED indicators, screen messages, diagnostic test results, problems with a
specific application, etc.
9.6 Internet Sites
Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at
http://www.multitech.com
and an ftp site at ftp://ftp.multitech.com