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F Remote Configuration
CommPlete Communications Server 85
Appendix F Remote Configuration
Introduction
Remote configuration, a feature of Multi-Tech’s MT3334HD8 modems, is a network management tool that
allows you to configure modems anywhere in your network from one location. With password-protected
remote configuration, you can issue AT commands to a remote Multi-Tech modem for maintenance or
troubleshooting as if you were on site.
Basic Procedure
The following steps are valid regardless of whether the connection is established by the local or the remote
Multi-Tech modem.
1. Establish a data connection with a remote modem that has the remote configuration feature.
2. Send three remote configuration escape characters followed by AT and an ENTER. Example:
%%%AT<CR>. The remote modem responds with the following menu:
1. DATA Mode
2. COMMAND Mode
3. Enter the number 2. The remote modem responds with a request for the setup password:
Password>
4. Enter your setup password. If the password is correct, the remote modem responds with:
OK
5. You can now send AT commands to the remote modem.
6. When you have finished configuring the remote modem, save the new configuration by typing
AT&W0<CR>, then type ATO<CR> to exit remote configuration. The modem responds with the
following menu:
1. DATA Mode
2. COMMAND Mode
7. Type the number 1 to return to data mode. You can then break the connection in the normal way.
CAUTION: If you hang up while you are in remote configuration mode, it may lock up the remote modem.
Setup
The first time you configure a modem remotely, you should set its passwords and possibly its remote
configuration escape character. Multi-Tech modems are shipped with a default login password (MULTI-
TECH) and setup password (MODEMSETUP). Because anyone who has an owner’s manual knows the
default passwords, for security you should change them—but don’t forget them!