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C Warranty, Service, and Technical Support
30
MultiModemZPX User Guide
Appendix C - Warranty, Service, and
Technical Support
Limited Warranty
Multi-Tech Systems, Inc. (MTS) warrants that this product will be free from defects
in material or workmanship for a period of ten years from the date of purchase or, if
date of purchase is not provided, ten years from the date of shipment.
MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IM-
PLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICU-
LAR PURPOSE ARE HEREBY DISCLAIMED.
This warranty does not apply to any products that have been damaged by lightning
storms, water, or power surges, or that have been neglected, altered, abused, used
for a purpose other than the one for which they were manufactured, repaired by
Customer or any party without MTS’s written authorization, or used in any manner
inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair
or replacement of any products that prove to be defective within the warranty peri-
od or, at MTS’s option, issuance of a refund of the purchase price. Defective prod-
ucts must be returned by Customer to MTS’s factory with transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES, AND UNDER
NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE
FOR DEFECTIVE PRODUCTS.
Online Warranty Registration
If you have access to the World Wide Web, you can register your Multi-Tech prod-
uct online at http://www.multitech.com/register/.
Service
U.S. and Canadian Customers
In the event that service is required, products may be shipped, freight prepaid, to
our Mounds View, Minnesota, factory:
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
Attn: Repairs, Serial #______
A Returned Materials Authorization (RMA) is not required. Return shipping charg-
es (surface) will be paid by MTS. Please include inside the shipping box a description
of the problem, a return shipping address (must have street address, not P.O. Box), a
telephone number, and if the product is out of warranty, a check or purchase order
for repair charges.
For out of warranty repair charges, go to http://www.multitech.com/documents/warranties.