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Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide 3
Contents
Chapter 1 – Product Description and Specifications................................................................................................4
Product Description..............................................................................................................................................4
Features.................................................................................................................................................................4
Safety.....................................................................................................................................................................5
General Safety.................................................................................................................................................5
RF Interference Issues.....................................................................................................................................5
Vehicle Safety..................................................................................................................................................5
Installation Instructions and Hazardous Locations Warnings...........................................................................5
Maintenance of Your Modem...........................................................................................................................6
Your Responsibility..........................................................................................................................................6
Package Contents.................................................................................................................................................6
General Specifications .........................................................................................................................................7
General Specifications.....................................................................................................................................7
Electrical Specifications.......................................................................................................................................7
Electrical Characteristics..................................................................................................................................7
Input/output electrical characteristics for external connections........................................................................7
RF Specifications..................................................................................................................................................7
Antenna Specifications ........................................................................................................................................8
GSM/EGSM Antenna Requirements/Specifications.........................................................................................8
Antennas Available from Multi-Tech Systems, Inc...........................................................................................8
PTCRB Requirements Note.............................................................................................................................8
FCC Requirements Note..................................................................................................................................8
Interfaces...............................................................................................................................................................8
LED Interface...................................................................................................................................................8
RS232 15-Pin Connector Pinout......................................................................................................................9
AT Command Reference Guides .........................................................................................................................9
Chapter 2 – Activation and Installation....................................................................................................................10
Step 1 – Activate Your Wireless Account .........................................................................................................10
Step 2 – Insert the SIM Card into the Holder ....................................................................................................10
Step 3 – Connect the Antenna Serial Cable, and Power..................................................................................11
Antenna .........................................................................................................................................................11
Step 5 – Attach the Modem to a Flat Surface (Optional)..................................................................................13
Step 5 – Install the Modem Driver......................................................................................................................14
Chapter 3 – Using Your Wireless Modem ................................................................................................................15
Phone Number for the Wireless Modem...........................................................................................................15
Examples of Useful AT Commands...................................................................................................................15
Verify Signal Strength....................................................................................................................................15
Checking Network Registration and Roaming Status.....................................................................................15
Checking the Modem’s Identity......................................................................................................................15
Establishing a Voice Call ...............................................................................................................................16
Establishing a Circuit-Switched Data Call for a Point-to-Point Connection ....................................................16
Answering a Circuit-Switched Data (CSD) Connection..................................................................................16
Using Short Message Service (SMS).................................................................................................................17
SMS Examples ....................................................................................................................................................18
Internet Access ...................................................................................................................................................19
Connecting to the GPRS/EDGE Network for Internet Access.........................................................................19
Internet Access ...................................................................................................................................................21
Connecting to the GPRS Network for Internet Access...................................................................................21
Chapter 4 – Troubleshooting and Frequently Asked Questions............................................................................23
Troubleshooting Examples................................................................................................................................23
Frequently Asked Questions .............................................................................................................................24
Appendix A – Warranty and Repairs ........................................................................................................................26
Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement .....................................................28
Appendix C – C-ROHS HT/TS Substance Concentration........................................................................................29