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Technical Configuration MultiVOIP User Guide
148
Supplementary
Services Definitions (cont’d)
Field Name Values Description
Call Hold
Enable
Y/N Select to enable Call Hold function in
voip unit.
Call Hold allows one party to
maintain an idle (non-talking)
connection with another party while
receiving another call (Call Waiting),
while initiating another call (Call
Transfer), or while performing some
other call management function.
Hold
Sequence
phone
keypad
characters
The numbers and/or symbols that the
caller must press on the phone
keypad to initiate a call hold.
The call-hold sequence can be 1 to 4
characters in length using any
combination of digits or characters
(* or #).
Call Waiting
Enable
Y/N Select to enable Call Waiting function
in voip unit.
Retrieve
Sequence
phone
keypad
characters,
two
characters
in length
The numbers and/or symbols that the
caller must press on the phone
keypad to initiate retrieval of a
waiting call.
The call-waiting retrieval sequence
can be 1 to 4 characters in length
using any combination of digits or
characters
(* or #).
This is the phone keypad sequence
that a user must press to retrieve a
waiting call. Customize-able.
Sequence should be distinct from
sequence that might be used to
retrieve a waiting call via the PBX or
PSTN.