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22 6. TROUBLESHOOTING
6. TROUBLESHOOTING
If a problem persists even after applying the suggested remedies, contact an EIZO
dealer.
1. No picture
• Indicator status: Off
• Indicator status: Green
• Indicator status
: Yellow
: Flashing Yellow
• Indicator status: Slowly
flashing Yellow
2. Following messages
appear.
Check that the power cord is correctly connected.
If the problem persists, turn off the monitor power for a
few minutes, then turn it back on and try again.
Check the “Brightness” settings. Minimum settings will
cause screen to be blank.
Try pressing a key on the keyboard, or clicking the
mouse. (p.19)
Try pressing any button on the front panel. (p.16)
These messages appear when the signal is not inputted
correctly, even if the monitor functions properly.
Error messages shown below will remain on the screen for
40 seconds.
When the image is displayed correctly after a short time,
there is no problem with the monitor.
(Some PC’s do not output the signal soon after powering
on.)
Check that the PC is turned ON.
Check that the signal cable is properly connected to the PC
or graphics board.
Use the graphics board’s utility software to change the
frequency setting. (Refer to the manual of the graphics
board.)
Problems Points to check with possible solutions
• Whenever an error signal
message appears, the
signal frequency will be
displayed in red.
(Example)