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NI WAP-3701/3711 User’s Manual Troubleshooting
B-3
¾
Make sure the wireless settings of the wireless client computer and of the AP match.
y
Are the IP address of the client computer and the IP address of the AP on the same IP subnet?
¾
Use WinIPCfg.exe or IPConfig.exe to see the current IP address of the client computer.
Make sure the IP address of the client computer and the IP address of the AP are on the
same IP subnet.
TIP
If you forget the current IP address of the AP, use a Wireless Router/AP Browser combination to
get the information (see Appendix B-3).
The default gateway of the client computer does not respond to ping from the client
computer.
y
Solve the preceding problem first.
y
Are the IP address of the AP and the IP address of the client computer on the same IP subnet?
y
If you cannot locate any incorrect AP settings, the default gateway may be down, or there are
other communication problems on the network backbone.
The DNS server(s) of the client computer do not respond to ping from the client computer.
y
Solve the preceding problems first.
y
If you cannot locate any incorrect AP settings, the default gateway of the AP may be down, or
there are other communication problems on the network backbone.
Unknown Problems
The AP has been set to obtain an IP address automatically by DHCP. How can I determine
the acquired IP address so that I can manage it using a Web browser?
y
Use the utility, Wireless Router/AP Browser (WLBrwsr.exe), in the “Utilities” folder on the
companion CD-ROM disc. This utility can discover nearby APs and show their MAC
addresses and IP addresses. In addition, it can launch the default Web browser on your
computer.
Wireless Router/AP Browser