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Wireless Access Point
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Technical Support
Support from Your Network Supplier
If assistance is required, call your supplier for help. Have the following information
ready before you make the call.
1. LED status
2. A list of the product hardware (including revision levels), and a brief description
of the network structure
3. Details of recent configuration changes, if applicable
Support from
NDC
If you have any problems that you cannot resolve with the information in
troubleshooting, or the FAQs at
http://www.ndc.com.tw/support/faq.htm
please note the following information and contact our technical support team:
• What you were doing when the error occurred
• What error messages you saw
• Whether the problem can be reproduced
• The serial number of the product
• The firmware version and the debug information
NDC Technical Support is available via: E-mail: techsupt@ndc.com.tw
From time to time updated firmware is released and may be downloaded from the
following URL: http://www.ndc.com.tw/support/support.htm
For other information about NDC, please visit us at: www.ndclan.com