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NECCare Service
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Installation will take a minimum of one (1) day for
hardware and one (1) day each to implement/install either
SRE scripts for up to 2 applications or for Active Upgrade
Standard implementation. Hardware installation includes;
hardware, operating system, network connection,
configuration and administrator training. Anything beyond
one (1) day will require additional fees.
Relocation Services
NEC Relocation services are available as a fee-based service
delivered by an NEC Engineer and or an Certified NEC
Service Provider to help Customers protect their IT
investments by reducing risks, including minimal downtime,
that are known to be associated with relocation.
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NECAM or the Certified Service Provider will work with
the Customer to assist with planning and coordination of the
move.
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Damage caused by relocation without the assistance of NEC
is not covered under this warranty program. Please refer to
the section “What is Covered and What is Not Covered” for
more information.
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Servers moved without the assistance of NEC may require
recertification to validate warranty.
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The original shipping carton should be retained for limiting
risks associated with relocation.
Registered Limited Warranty
NEC Corporation of America warrants this Product to be free
from defects in material and workmanship, and agrees to repair
or replace any part of the enclosed unit that proves defective
under these terms and conditions.
If service requires the replacement of any parts, components,
or modules, the replacement items become the property of
Customer and the replaced items become the property of
NECAM. The warranty period for the Machine is from its
original Date of Installation; the date on the invoice is
considered the Date of Installation unless NEC notifies you
otherwise.
NECAM may use new, used, serviceable, or reconditioned
parts, components, or modules that are in good working order
as replacements. Replacement items shall be of like kind and
quality of those replaced. Spare parts are warranted for ninety
(90) days.