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NECCare Service
6. This warranty covers only NEC Corporation of America -
supplied components. Service required as a result of third
party components is not covered under this warranty,
including third-party software even if it is distributed by
NECAM.
What NEC Corporation of America Will Pay for and what NEC Corporation of
America Will Not Pay for
NEC Corporation of America will pay labor and material
expenses for covered items, but NEC Corporation of America
will not pay for the following:
1. Removal or installation charges.
2. Payment of shipping and related charges incurred in
returning the Product for warranty repair.
3. Costs of initial technical adjustments (set-up), including
adjustment of user controls.
How You Can Get Warranty Service
Express5800/300 Series NECCare customers in the continental
U.S. and Canada have one phone number to use when calling
for technical support or hardware repair on their
Express5800/FT server. Calls for initiating a repair request
should be made by calling 1-866-269-1239. Be prepared to
provide the Serial Number to your server to NEC for quick
response.
NEC Corporation of America may require that you provide the
original bill of sale or receipt as proof of purchase in order to
obtain warranty service. Please retain such proof of purchase
with your records
For easy reference, write down your Serial Number here and
keep this document in a safe and accessible location.
SN____________________________________________
When arranging for a hardware repair, you will speak with a
trained technician. The technician will determine whether you
have a hardware or software failure and then will provide you
with the appropriate service options. If appropriate, you will
be given instructions on how to return your CRU part in a
NECAM supplied box. You may be given a reference number
that you should retain for your records.