Troubleshooting Chart
Problem Check These Items
No picture • The display card should be completely seated in its slot.
• Power Switch and computer power switch should be in the ON position.
• The signal cable should be completely connected to the display card/computer.
• Check the connector for bent or pushed-in pins.
Image is scrolling or unstable • Signal cable should be completely attached to the computer.
• Check the pin assignments and signal timings of the monitor and your display
card with respect to recommended timings and pin assignments.
LED on the monitor is not lit • Power Switch should be in the ON position and the power cord should be connected.
(no green, orange or yellow color
can be seen)
Picture is fuzzy • Adjust the Brightness, then Contrast Control.
• Access the Degauss Control through OSM
™
controls. Activate the Degauss Control.
(See page 10 for more information.) CAUTION: A minimum interval of 20 minutes should elapse
before the Degauss Control is used a second time when not switching between modes.
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Troubleshooting/Support