NETGEAR EX2700 Network Router User Manual


 
FAQs and Troubleshooting
30
N300 WiFi Range Extender
FAQs
This section provides answers for difficulties you might experience with the extender.
Will the extender work if I connect it to my wireless router with an Ethernet cable?
No. The extender is designed to connect wirelessly to the router or access point.
What are the user name and default password to log in to the extender?
If you are online at http://www.mywifiext.net, you can use the following user name and
password to log in:
User name. admin
Password. password
The web browser setup keeps asking me for my network security key (passphrase),
and I am sure that I have entered the correct passphrase. What can I do?
The extender is probably placed at the borderline of the range covered by the router or
access point. For more information, see Place the Extender and Apply Power on page 8.
If you are using WEP security, make sure that you are typing the wireless key in the correct
field.
I am connected to NETGEAR_EXT and launched a browser. Why can’t I see the web
browser setup genie?
Try these troubleshooting steps:
Make sure that your computer is set up to use DHCP (most are).
Make sure that the Device Link LED
is green and that you are using a valid IP
address.
Relaunch the web browser and type www
.mywifiext.net or www.mywifiext.com in the
address field of the web browser. Enter admin for the user name and password for the
password.
Is seamless roaming supported? During a VoIP call, when I move to a different
location, the call is dropped. What should I do?
No, the extender does not support seamless roaming. You might notice performance issues if
your network device (laptop, smartphone, or tablet) connects to a dif
ferent WiFi network. For
example, you could connect to the extender WiFi network, begin a call, and move to the
location of your existing network. Your device automatically connects to the network in your
current location, which takes a few seconds. This might cause your call to be dropped.To
prevent this problem, decide which WiFi network you want to use for your VoIP call and stay
within the range of that network.