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July 2011
This symbol was placed in accordance with the European Union Directive 2002/96 on the Waste
Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the European Union,
this product should be treated and recycled in accordance with the laws of your jurisdiction
implementing the WEEE Directive.
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to
change without notice. Other brand and product names are registered trademarks or trademarks of their
respective holders. © 2011 NETGEAR, Inc. All rights reserved.
Deploy the WN604
Now that you have finished the setup steps, you are ready to deploy the access
point in your network. If necessary, you can now reconfigure the PC you used in
step 1 back to its original TCP/IP settings.
1. Disconnect the access point from the computer and place it where you will
deploy it. The best location is elevated, such as a wall, ceiling, or the top of a
cubicle. The access point should be placed near the center of your wireless
coverage area and within line of sight of all the mobile devices.
2. Connect an Ethernet cable from your access point to a LAN port on your
router, switch, or hub.
3. Connect the power adapter to the access point and plug the power adapter into
an AC power outlet. The Power, WLAN, and LAN LEDs should light up.
Verify Wireless Connectivity
Before installing in a remote location, use a computer with an 802.11g, 802.11b, or
802.11n wireless adapter and verify connectivity. Use a browser such as
Netscape®, Internet Explorer, or Mozilla Firefox® to connect to the Internet, and
check for file and printer access on your network.
Note: If you cannot connect, see the Troubleshooting Tips in this guide or the link
to the reference manual on the Resource CD.
Troubleshooting Tips
Here are some tips for correcting simple problems you might have.
No LEDs are lit on the access point.
The access point has no power.
• Make sure that the power supply is connected to the access point and plugged
in to a working power outlet or power strip.
• Make sure that you are using the NETGEAR power supply provided with your
access point.
The LAN LED is not lit.
There is a hardware connection problem.
• Make sure that the cable connectors are securely plugged in at the access point
and the network device (hub, switch, or router).
• Make sure that the connected device is turned on.
The WLAN LED is not lit.
The access point’s antennas are not working.
• If the WLAN activity LED stays off, disconnect the adapter from its power source
and then plug it in again.
• Contact NETGEAR if the WLAN LED remains off.
I cannot configure the access point from a browser.
Check these items:
• The access point is properly installed and it is powered on. Check that the LAN
port LED is green to verify that the LAN connection is OK.
• If your PC uses a fixed (static) IP address, ensure that it is using an IP address
in the range of the WN604. The WN604 default IP address is 192.168.0.100
and the default subnet mask is 255.255.255.0. The access point default setting
is for a static IP address. If the network where you are connecting it is using
DHCP, configure it accordingly. See the reference manual on the Resource CD
for more details.
Note: The factory default reset button and the default settings for your access
point are located on the label at the rear of your access point.
I cannot access the Internet or the LAN with a wireless capable
computer.
Confirm that the network is connected to the Internet. The problem could be with the
router and not with the access point.
There is a configuration problem. Check these items:
• You might not have restarted the computer with the access point to have TCP/IP
changes take effect. Restart the computer.
• The computer with the wireless adapter might not have the correct TCP/IP
settings to communicate with the network. Restart the computer and check that
TCP/IP is set up correctly for that network. The usual setting for Windows in the
Network Properties is “Obtain an IP address automatically.”
• The access point’s default values might not work with your network. Check the
access point default configuration against the configuration of other devices in
your network.
• For full instructions on changing the access point’s default values, click the
documentation links on the Resource CD or on the menu of the WN604 access
point user interface.
Technical Support
Thank you for selecting NETGEAR products.
After installing your device, locate the serial number on the label of your product and
use it to register your product at http://www.NETGEAR.com/register. Registration is
required before you can use the telephone support service. Registration through the
NETGEAR website is strongly recommended.
Go to http://support.netgear.com for product updates, documentation, and support.
For additional information about setting up, configuring, and using your ProSafe
Wireless N150 Access Point WN604, see the reference manual.
For complete DoC please visit the NETGEAR EU Declarations of Conformity
website at: http://support.netgear.com/app/answers/detail/a_id/11621/
For GNU General Public License (GPL) related information, please visit
http://support.netgear.com/app/answers/detail/a_id/2649
WARNING!!
DO NOT stack equipment, or place equipment in tight spaces, or in drawers. Be
sure your equipment is surrounded by at least 2 inches of air space.
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