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Appendix | 23
XAV5501 Powerline AV+ 500 Adapter User Manual
Problems after Changing the Network Encryption Key
If your Powerline devices stop communicating after you have used the NETGEAR XAV5501
Powerline Utility, it is probably because the encryption key is not the same for every
Powerline device on your Powerline network. To fix this problem:
1. Make sure all Powerline devices are plugged in.
2. Use the Powerline utility to set the encryption key for all remote Powerline devices (the ones
that are not directly connected to the computer that you are using).
3. Use the Powerline utility to set the encryption key for the local Powerline device (the one that
is connected to the computer you are using).