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Introduction Installation Troubleshooting Glossary License
SBV5121 VoIP Cable Modem User Guide ii
Safety and Regulatory Information
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS
FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.
CAUTION: THIS PRODUCT WAS QUALIFIED UNDER TEST CONDITIONS THAT INCLUDED THE USE OF
THE SUPPLIED CABLES BETWEEN SYSTEMS COMPONENTS. TO ENSURE REGULATORY AND SAFETY
COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES AND INSTALL THEM PROPERLY.
CAUTION: DIFFERENT TYPES OF CORD SETS MAY BE USED FOR CONNECTIONS TO THE MAIN SUPPLY
CIRCUIT. USE ONLY A MAIN LINE CORD THAT COMPLIES WITH ALL APPLICABLE PRODUCT SAFETY
REQUIREMENTS OF THE COUNTRY OF USE.
CAUTION: TO REDUCE THE RISK OF FIRE, USE ONLY NO. 26 AWG OR LARGER UL LISTED OR CSA
CERTIFIED TELECOMMUNICATION LINE CORD OR NATIONAL EQUIVALENT.
CAUTION: INSTALLATION OF THIS PRODUCT MUST BE IN ACCORDANCE WITH NATIONAL WIRING
CODES AND CONFORM TO LOCAL REGULATIONS.
CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED
IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED
SERVICE PERSONNEL.
CAUTION: CHANGES AND MODIFICATIONS NOT EXPRESSLY APPROVED BY MOTOROLA FOR
COMPLIANCE COULD VOID USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
IMPORTANT SAFETY INSTRUCTIONS: When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:
• Read all of the instructions listed here and/or in the user manual before you operate this equipment. Give
particular attention to all safety precautions. Retain the instructions for future reference.
• This device must be installed and used in strict accordance with manufacturer’s instructions as described in
the user documentation that comes with the product.
• Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols
that are affixed to this equipment.
• Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a
wet basement, or near a swimming pool.
• Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC
outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are
dangerous. They may result in a shock or fire hazard.
• Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or
against them. Pay particular attention to cords where they are attached to plugs and convenience
receptacles, and examine the point where they exit from the product.
• Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of
the power cord.
• Place unit to allow for easy access when disconnecting the power cord of the device from the AC wall outlet.
• Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully
inserted with no part of the blades exposed.
• Place this equipment on a stable surface.
• Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area.
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
electric shock from lightning. For added protection for this product during a lightning storm, or when it is left