32 Chapter 3 Installing and configuring Desktop Messaging
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• Do not select the Log on using Secure Password Authentication (SPA) check box.
• Server Information—Enter the CallPilot fully qualified domain name (FQDN) for both
the incoming and outgoing servers.
5 Click Next.
A message appears that confirms the changes.
6 Click Finish.
To configure access to the CallPilot Address Book
1 In Outlook, on the Tools menu click E-mail Accounts.
The E-mail Accounts wizard appears.
2 Select Add a new directory or address book, and then click Next.
3 Select Internet Directory Service (LDAP) and then click Next.
4 In the Server Name box, type the CallPilot FQDN.
5 Click Next.
A message appears that confirms the changes.
6 Click Finish.
To configure text formatting
1 In Outlook, on the Tools menu click Options.
2 Click the Mail Format tab.
3 In the Message Format section, select Plain Text.
4 Click OK.