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Service and Support:
U.S. and Canada
First
Contact the dealer where you purchased your printer/color copy
system.
Additional Resources
Your Own Personal Solutions Center
You can easily create your own Personal Solutions Center
providing up-to-the-minute Oki information specifically for your
product, including:
•Product news
•Manuals
• Drivers and utilities
• Material Safety Data Sheets
• Searchable knowledge base
• and much more!
Just take a few minutes setting it up once, then you can check your
Personal Solutions Center for the latest information at any time.
Get started today by visiting http://MY.OKIDATA.com
Customer Support Representatives
1-800-654-3282 (1-800-OKI-DATA)
Customer Support Representatives are available 24 hours a day, 7
days a week. Please have the model number and serial number for
your machine handy. Be sure that you are calling from a telephone
close to your machine so you can describe your problem accurately
and follow up on the suggestions of the Customer Support
Representative right while you are on the phone. Our Customer
Support Representatives are trained on all current OKI products.
They can answer your questions regarding:
• Locations of sales and service dealers
• Installation of your machine
• Usage/normal maintenance of your machine
• Error message interpretation/solutions
• Parts and supplies identification
• Consumer relations
Note: Customer Support Representatives are not trained to
provide assistance with the use of commercial software
packages. Please consult your software user’s manual for
times and availability of their support.
Regulatory Information
ENERGY STAR
®
As an ENERGY STAR Partner, Oki Data has
determined that this product meets the
ENERGY STAR guidelines for energy
efficiency.
Year 2000 Compliance
This product is Year 2000 Compliant. It contains information
technology that accurately processes date and time data between
the years 1999 and 2000, and carries no issue for the September 9,
1999 (9999) programming concern. This product, when used in
combination with products purchased from other manufacturers,
whose products properly exchange data and time information, will
accurately process the date and time.
Federal Communications Commission (FCC)
Declarations of Conformity for 120-Volt
Models
1. Product Identification
Product Name: Executive Series 1624n
Model No.: N31162A
2. Statement
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may
cause undesired operation.
3. Responsible Party
Oki Data Americas, Inc.
2000 Bishops Gate Boulevard
Mt. Laurel, NJ 08054-4620
1-800-654-3282 (1-800-OKI-DATA)