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Error Messages
Some of the more common error
messages appear below. For additional
error messages, see your on-line
User’s Guide.
XXX TONER LOW
The Problem
Appears on the second line of the
display to indicate that color
XXX
toner cartridge is getting low.
Note: If you have changed the LOW
TONER item in the SYSTEM
CONFIG MENU to STOP, the
ATTENTION light will blink
and you must either replace the
toner cartridge immediately or
press the ON LINE button to
continue printing.
What to Do
Be sure you have a replacement toner
cartridge (see page 37) on hand.
INSTALL NEW TONER
nnn: XXXX TONER EMPTY
The Problem
The toner cartridge indicated (XXX)
has run out of toner.
What to Do
Replace the toner cartridge. See
page 37.
XXXX DRUM NEAR LIFE
The Problem
Appears on the second line of the
display to indicate that color
XXXX
(e.g,
BLACK) image drum needs to be
replaced.
What to Do
Replace the XXXX image drum. (See
the instructions supplied with the new
image drum.)
INSTALL ADDITIONAL MEMORY
420: MEMORY OVERFLOW
The Problem
The amount of data in the file being
printed has exceeded the printer’s
memory.
What to Do
• Reduce the size of the file being
printed (e.g., print the file as
separate groups of pages instead of
all the pages at one time).
• Install additional memory in the
printer (see your on-line User’s
Guide for more information).