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C5650n/C5650dn User’s Guide
Print Quality Problems • 116
Shading on unprinted sections
Toner rubs off when you rub the printed
surface.
Possible cause Remedy
Paper has been
affected by static
electricity.
Store paper within specified temperature and
humidity levels. See “Specifications” on
page 106.
Paper is too thick. Use recommended paper. See “Paper Weights”
on page 14.
Toner is low. Replace toner cartridge. See “Replace a Toner
Cartridge” on page 54.
Possible cause Remedy
Media Weight and
Media Type settings
may not be
appropriate.
Set the value of media weight in the menu to
the next heaviest one (MEDIA MENU → YYY
MEDIA WEIGHT).
Packing materials were
left on the fuser when
it was installed.
Careful! Fuser my be HOT!
Open the top cover and check to be sure that
all the packing materials were removed from
the fuser. See “Replace the Fuser” on page 71.