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User’s Guide: English 85
Problem 9:
The ALARM light is on and the Character Pitch 15 light
is flashing.
Solution:
This indicates a paper jam. Press the SEL key and correct the
paper jam situation. Refer to “Maintenance, Paper Jams.”
Problem 10:
The printer needs paper, but the ALARM light is not on
and I cannot load the paper.
Solution:
Press and release the SEL key.
Then, press and hold the SHIFT key and press the RESET
(CHARACTER PITCH) key.
The printer is reset.
Problem 11:
The Print Quality and Character Pitch keys on the front
panel don't work.
Solution:
The Operator Panel Function in the printer menu can be used
to disable these buttons (Limited Function). If the printer is
part of a customized system or if it is used by a number of
people, the system manager may have used this option to
make sure the printer is always set properly.
Check with your system manager before changing any menu
settings.
Refer to “Using Your Printer, Menu Mode.”
Problem 12:
Continuous-form paper sticks to the paper separator.
Solution:
In cold dry weather, static charges can build up and make the
paper cling to the paper separator. Try moving the paper
guides together so that the paper rests on the guides rather
than on the separator.