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Unacceptable Documents
The following types of documents may not scan properly:
• Torn or frayed documents
• Curled, wrinkled or folded documents
• Carbon paper
• Thick or irregular documents such as envelopes, documents that are glued together, etc.
• Perforated or punched paper
• Coated paper
Do not scan the following types of paper:
• Thermal paper
• Photographs
• OHP sheets, other plastic films, cloths, or metallic sheets
• Paper with irregularities such as paper clips, staples, paste, or glue
• Document with wet ink or cinnabar seal ink
• Non-rectangular or irregularly shaped paper
Notes about documents for scanning
• Depending on the paper type, scanning results may be poor when you scan unacceptable documents, or
even documents that should be acceptable.
If scanned images are skewed, paper jams occur, or double feeding occurs, try scanning again after doing
the following:
– Clean the rollers and sensors.
– Reduce the number of sheets of paper loaded on the hopper.
– Change the orientation of documents placed in portrait orientation to landscape orientation, or vice
versa.
– In the scan settings, set "Feeding Speed" to [Slow].
*1
– Scan the documents using manual scanning.
• When using stapled document detection, completely flatten any curling or creases on the rear end of the
document, and then perform scanning.
*1
For details about configuring the scan settings, refer to the ICP or PIE help.
Operating Manual 21
Operation