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9. Help
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9Help
9.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on
the confirmation and journal reports (page 29).
Message Code Cause & Solution
COMMUNICATION ERROR 40-42
46-72
FF
L A transmission or reception error occurred.
Try again or check with the other party.
43
44
L A line problem occurred. Connect the
telephone line cord to a different jack and try
again.
L An overseas transmission error occurred. Try
using the overseas mode (feature #411 on
page 61).
DOCUMENT JAMMED ----- L The document is jammed. Remove the
jammed document (page 83).
ERROR-NOT YOUR UNIT 53
54
59
70
L A transmission or reception error occurred
because of a problem with the other party’s
fax machine. Check with the other party.
JUNK FAX PROH. REJECT ----- L The junk fax prohibitor feature of this unit
rejected fax reception.
MEMORY FULL ----- L The memory is full of received documents
due to a lack of recording paper or a recording
paper jam. Install paper (page 18) or clear the
jammed paper (page 79).
L If feature #442 is set to “ALWAYS” (page 64),
check the connection between the computer
and the unit.
NO DOCUMENT / FAILED PICKUP ----- L The document was not fed into the unit
properly. Re-insert it and try again.
OTHER FAX NOT RESPONDING ----- L The other party’s fax machine is busy or has
run out of recording paper. Try again.
L The other party’s fax machine rings too many
times. Send the fax manually (page 28).
L The other party’s machine is not a fax
machine. Check with the other party.
L The number you dialed is not in service.
PRESSED THE STOP KEY ----- L{STOP} was pressed and fax communication
was canceled.
THE COVER WAS OPENED ----- L The top cover was opened. Close it and try
again.
OK ----- L Fax transmission or reception was
successful.
FLB811-PFQX2307ZB-en.book Page 66 Thursday, February 16, 2006 3:57 PM