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Error Messages
For fax advantage assistance, call 1-800-435-7329.
Display message Cause & solution
●
The document is jammed. Remove the jammed document (p. 68).
●
Attempted to transmit a document longer than 600 mm. Press
{ to remove the document. Divide the document into two or
more sheets and try again.
REMOVE DOCUMENT
●
Recording paper is not installed or the unit has run out of paper.
Install paper (p. 13).
●
Recording paper is not fed into the unit properly. Reinstall paper
(p. 13).
OUT OF PAPER
●
The other party’s fax machine is busy or has run out of recording
paper. Try again.
NO FAX REPLY
●
A recording paper jam occurred. Clear the jammed paper (p. 66).
PAPER JAMMED
●
The unit is warming up. Wait for a while.
PLEASE WAIT
●
The other party’s fax machine is busy or has run out of recording
paper. Try again.
REDIAL TIME OUT
●
The toner cartridge is empty. Replace the toner cartridge (p. 64).
TONER EMPTY
●
A transmission error occurred. Try again.
TRANSMIT ERROR
●
The remaining toner is low. Replace the toner cartridge as soon
as possible (p. 64). We recommend you replace the drum unit
every third time you replace the toner cartridge. To check the
drum life and quality, please print the printer test list (p. 71).
TONER LOW
●
The fax message was printed on paper which is shorter than
letter size paper. Use the appropriate size paper (p. 13).
WRONG PAPER
●
The cable or the PC power cord is not connected correctly. Check
the connections (p. 43).
●
The software is not running on the PC. Restart the software and
try again.
PC FAIL OR BUSY
●
When making a copy, the document being stored exceeds the
memory capacity of the unit. Press { to clear the message.
Divide the document into sections.
MEMORY FULL
●
There is something wrong with the modem circuit. Contact our
service personnel.
MODEM ERROR