Filter
Top Products
SOLUTIONS FOR BUSINESS
Tier-1 help-desk services, providing tablet
hardware and operating system support
Monday-Friday 9 am to 5 pm. In-depth
troubleshooting or access is coordinated
through local deskside support resources.
Tier-2 services, providing tablet hardware
and operating system support Monday-Friday
9 am to 5 pm. Remote troubleshooting tools
are utilized. This service provides resources
to assist Level-1 support resolve technical
problems and investigating elevated problems
by confirming problem validity and seeking
known solutions for more complex issues.
This is suitable for locations where there are
no local deskside technicians available for
advanced troubleshooting.
Network Monitoring and Management
services include alert/alarm monitoring,
device operating system patch management,
and performance reporting. These functions
provide effective problem diagnostics and
statistical gathering of traffic to enable more
efficient administration and network tuning.
Deployment Services
Frontline deployment service CF-S09TFMFDSVC
Frontline deployment service
(less than 150 units) CF-S09TFMDSVC
Project Management Services
Project / logistics management (per Day) CF-SVCFLDPROJ
Project / logistics management (per Unit) CF-SVCPROJMGMT
Frontline consulting service is a project management-driven service that assigns Panasonic technology consultants to ensure a successful product
deployment. The consultants specialize in every phase of your deployment, including:
IT Management Technologies
■
Network & Wireless Technologies
■
Software Development
■
Field Engineering
The Panasonic Consultant Service team will follow your deployment through every phase of the information technology lifecycle, which includes planning,
engineering, validation, deployment and post-deployment wrap up.
Deployment, Maintenance and Support
Panasonic offers a comprehensive suite of solutions to help roll out, install, support and monitor your technology.
Managed IT Services
Frontline Consulting
SERVICES