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Extended Warranty*
This warranty enables your organization to extend the 3-year standard
warranty coverage that comes with every Panasonic Toughpad
™
computer to either 4 or 5 years depending on budget needs. A
separate battery warranty program is available under the Extended
Warranty Battery Replacement program.
1 Additional Year FZ-SVCTPEXT1Y
2 Additional Years FZ-SVCTPEXT2Y
Extended Battery Warranty
This warranty enables your organization to extend the 1-year standard
battery warranty coverage that comes with every Panasonic Toughpad
computer to either 2, 3, 4 or 5 years depending on budget needs.
1 Additional Year FZ-SVCTPBXW1Y
2 Additional Years FZ-SVCTPBXW2Y
3 Additional Years FZ-SVCTPBXW3Y
4 Additional Years FZ-SVCTPBXW4Y
Protection Plus*
This warranty adds an additional layer of protection that enhances the
standard warranty coverage by protecting against accidental physical
damage that occurs during regular use of a Toughpad computer. This
warranty program may be purchased for the 3-year warranty period or
for 1 or 2 additional years beyond the standard warranty period.
3 Years FZ-SVCTPNF3Y
4 Years FZ-SVCTPNF4Y
5 Years FZ-SVCTPNF5Y
Hot Swap Program**
This service minimizes user downtime by shipping customer-owned
Toughpad devices for next -business-day delivery directly to your
organization’s users from our National Service Center to replace the
Toughpad that needs to be sent in for repair. This program may be
purchased for the 3-year warranty period or for 1 or 2 additional years
beyond the standard warranty period.
3 Years FZ-SVCTPHS3Y
4 Years FZ-SVCTPHS4Y
5 Years FZ-SVCTPHS5Y
*Does not include battery replacement beyond the tablet 1-year battery warranty. If battery XW is not purchased, all battery replacements after 1 year from purchase are considered out of warranty and chargeable.
**Customer purchases the swap pool units. Spare unit quantity based on user hours and environment and should be minimum of 4% of installed units. Drive imaging included in SKU pricing. Replacement unit is shipped the same day if the call is received before 3 PM ET.
Extended Warranty & Protection Plus Service Programs
SERVICES