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Scanner
Flex Cable
Adhesive
Buildup
4. Use a dry, soft-bristle brush, such as a toothbrush, to clean the platen roller.
5. Turn the platen roller with your finger and then continue cleaning.
6. Reload the supplies, close the label deflector and supply cover.
If the brush does not remove all the adhesive, moisten a cotton swab with
isopropyl alcohol and run the cotton swab across the platen roller. Turn the
platen roller with your finger to make sure it is clean all the way around. After
cleaning, feed several inches of supply through without printing to remove any
remaining isopropyl alcohol.
Cleaning the Scanner Flex Cable
Occasionally, adhesive buildup appears on the
scanner flex cable, as shown below. To clean the
cable:
1. Turn off the printer and open the supply cover.
2. Inspect the scanner flex cable. At any place
that adhesive buildup appears, clean the cable
with 99% isopropyl alcohol and a cotton swab.
3. Close the supply cover.
Cleaning the Scanner Window and Display Screen
1. Moisten a soft cloth with distilled water.
2. Wipe the window and the display screen until they are clean.
Clearing Supply Jams
1. Turn off the printer.
2. Open the supply cover completely.
3. Open the label deflector.
4. Remove the supplies.
5. Carefully remove any jammed supply and close the deflector.
Do not pull the jammed supply out through the front of the label deflector.
Do not use sharp objects to remove jammed supplies.
6. Remove the extra supply between the pinch and feed rollers and clean any
adhesive buildup.
7. Reload the supplies and close the label deflector.