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MISCELLANEOUS CM9760-SAT 6-5
4.0 REGULATORY NOTICES
This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equip-
ment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
® Pelco, the Pelco logo, Spectra, Genex, Legacy, CM9760, Esprit, and Camclosure are
registered trademarks of Pelco.
™ CM9740 is a trademark of Pelco.
© Copyright 2003, Pelco.All rights reserved.
REVISION HISTORY
Manual # Date Comments
C1510M 10/00 Original version.
12/00 Updated Section 4 by including multiplexer integration and clarified other miscellaneous items.
C1510M-A 2/03 Revised Figure 4-5 and other miscellaneous items.
5.0 WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defec-
tive in material or workmanship for a period of one year after the date of
shipment. Exceptions to this warranty are as noted below:
• Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700
and MC3500/MC3600 Series); two years on all other cameras.
• Three years on Genex
®
Series (multiplexers, server, and keyboard) and
090 Series Camclosure
®
Camera System.
•Two years on 100/150, 200, and 300 Series Camclosure Camera Sys-
tems.
•Two years on all standard motorized or fixed focal length lenses.
•Two years on Legacy
®
, CM6700/CM6800/CM6800E/CM8500/CM9500/
CM9740/CM9760 Matrix, DF5 and DF8 Series Fixed Dome products.
•Two years on Spectra
®
, Esprit
®
, and PS20 Scanners, including when used
in continuous motion applications.
•Two years on Esprit and WW5700 series window wiper (excluding wiper
blades).
• Eighteen months on DX Series digital video recorders.
• One year (except video heads) on video cassette recorders (VCRs). Video
heads will be covered for a period of six months.
• Six months on all pan and tilts, scanners or preset lenses used in continu-
ous motion applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the
date of Pelco shipment. All goods requiring warranty repair shall be sent
freight prepaid to Pelco, Clovis, California. Repairs made necessary by
reason of misuse, alteration, normal wear, or accident are not covered
under this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss
resulting from the specific use or application made of the Products. Pelco’s
liability for any claim, whether based on breach of contract, negligence, in-
fringement of any rights of any party or product liability, relating to the Products
shall not exceed the price paid by the Dealer to Pelco for such Products. In no
event will Pelco be liable for any special, incidental or consequential damages
(including loss of use, loss of profit and claims of third parties) however caused,
whether by the negligence of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer
may also have additional rights, which are subject to variation from state to
state.
If a warranty repair is required, the Dealer must contact Pelco at
(800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number
(RA), and provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall
under the warranty conditions stated above, please include a written expla-
nation with the product when returned.
Method of return shipment shall be the same or equal to the method by which
the item was received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please
call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authoriza-
tion number (CA number if returned for credit, and RA number if returned for
repair).
All merchandise returned for credit may be subject to a 20% restocking and
refurbishing charge.
Goods returned for repair or credit should be clearly identified with the as-
signed CA or RA number and freight should be prepaid. Ship to the appropri-
ate address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:
Intermediate Consignee Ultimate Consignee
American Overseas Air Freight Pelco
320 Beach Road 3500 Pelco Way
Burlingame, CA 94010 Clovis, CA 93612-5699
USA USA