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SPEED Serial Adaptors User guide
Windows 2000/XP/Server 2003/Vista/Server 2008
Page 106
General troubleshooting under Windows 2000/XP/Server 2003/Vista/Server 2008
Problem Action required
Machine fails to boot. 1. Turn off your machine, remove SPEED card(s)
and reboot. See page 70.
2. Try installing a different host card in case the one
currently installed is faulty. See page 69.
Windows operating system fails while loading
and the system hangs.
1. Reboot machine and then switch to the last
known good configuration.
2. Check for resource conflicts or faulty hardware.
3. Turn off machine, remove any SPEED cards fitted
(page 70) and then reboot your system.
4. Once the machine boots properly, change the
configuration settings of the SPEED card to match
those in the BIOS setup. See page 69.
Windows operating system fails while loading
and displays a blue screen.
1. Note the five hexadecimal numbers at the top line
of the screen
2. Reboot your machine and then switch to the last
known good configuration.
3. Check for resource conflicts or faulty hardware.
4. Turn off machine, remove any SPEED cards fitted
(page 70) and then reboot your system.
5. Once the machine boots properly, change the
configuration settings of the SPEED card to match
those in the BIOS setup. See page 69.
Operating system loads OK, but SPEED driver
or another driver fails to boot
1. Run Windows Device Manager to find available
IRQ and memory addresses.
SPEED ports do not work after installation. 1. Check the Windows Event Log and follow the
suggested actions.