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United States Guarantee
All Philips monitors are designed and manufactured to high standards and
deliver high-quality performance, ease of use and ease of installation. Should
you encounter any difficulties while installing or using this product, please
contact Philips directly to benefit from your Philips F1rst Choice Warranty.
This three-year service warranty entitles you to a swap model on-site within
48 hours of your call being received within the first year of purchase. If you
have any problems with your monitor within the second or third year of
purchase, we will repair it after it has been sent to the service provider at your
expense and returned to you within five working days, free of charge.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips
F1rst Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem
quickly.
● Philips type number
● Philips serial number
● Purchase date (copy of purchase may be required)
● PC environment Processor:
❍ 286/386/486/Pentium Pro/Internal memory
❍ Operating system (Windows, DOS, OS/2, MAC)
❍ Fax/Modem/Internet program?
● Other cards installed
Having the following information available will also help speed up the process:
● Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
● The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from
08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to
18.00 hrs CET by using one of the toll-free numbers. Click here to access the F1rst Choice Contact
Information. Or you can reach us via:
Website:
http://www.pcstuff.philips.com
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