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If a fault occurs, first check the points listed below
before taking the projector for repair. If you are unable to remedy
a problem by following these hints, consult your dealer or
service organisation.
Warning:
Under no circumstances should you try to repair the projector
yourself as this could invalidate the guarantee.
PROBLEM
– POSSIBLE CAUSE
• SOLUTION
Image is not displayed
– Mains lead is not correctly connected.
• Correctly connect mains lead.
– The filter holder is not installed correctly or is damaged.
• Install the filter holder correctly (see ‘Cleaning the dust filter’
under ‘Maintenance’).
– Lamp holder cover is not closed correctly or the lamp holder
is damaged.
• Close the cover correctly (see ‘Lamp replacement’ under
‘Maintenance’).
– Signal cable not correctly connected.
• Connect signal cable correctly.
– The projector is in Off position.
• Press Stand by to switch on the projector.
Poor colour
• Select the correct data input (Computer or Component video)
in the Settings menu.
• Adjust brightness, contrast, saturation or hue (see ‘Display
and picture control’ under ‘Operation’).
Image is blurred
– Image is not focused.
• Adjust focus ring.
– Distance between projector and screen is not correct.
• Adjust the distance between the projector and the screen.
– Signal cable is not correctly connected.
• Connect signal cable correctly.
Image does not match up with the projected screen
– Shift and/or Horizontal size are not adjusted correctly.
• Adjust Shift or Horizontal size (See ‘Display and Picture
control’, sections ‘Data only’ and ‘Data and Video/S-Video’).
• Activate the auto-image function via the On Screen menu.
Picture rolls
– Signal cable is not correctly connected.
• Connect signal cable correctly.
No sound
– Audio cable is not correctly connected.
• Connect audio cable correctly.
– Volume is not adjusted properly.
• Adjust volume.
– A/V-mute is active.
• Cancel A/V-mute.
Caution!
Always reduce/check the volume setting of connected amplifiers
before switching off A/V mute, to prevent damage to speakers.
The projector does not react to commands from the remote
control
– Distance is too great.
• Reduce distance.
– Batteries are exhausted.
• Replace batteries (see ‘Inserting the batteries in the remote
control’).
– IR sensor is obstructed.
• Remove obstacle.
Note: You can check if the projector receives the signal from the
remote control: the ring around the Standby button will
indicate this by fast flashing.
INDICATORS
Lamp indicator
–
green: normal lamp condition.
–
orange: lamp life has almost expired (less than 100 hours to
go).
• See warning messages on the start up screen for details.
–
red: lamp life has expired.
• Replace lamp. See ‘Maintenance’.
–
red (fast blinking): lamp start has failed.
• Disconnect projector from the mains. Reconnect and
restart. If this does not resolve the problem, replace the
lamp. See ‘Maintenance’.
–
slow blinking (green, red or orange): lamp is starting up or
cooling down.
Temperature indicator
–
red: temperature error.
• The projector will go into Standby mode. Allow the
projector to cool down; this may take up to 30 minutes.
When the LED goes out press any button to activate the
projector again.
–
fast blinking red: fan error.
• The projector will go into Standby mode. Make sure the
filter cover is closed properly; clean air inlets or dust filter
and allow the projector to cool down; this may take up to
30 minutes. When the LED stops flashing press any button
to activate the projector again.
Standby indicator (ring around Standby button).
–
red: standby mode or projector cooling down.
–
green: operation mode or projector warming up
– fast blinking (red or green): remote control signal received.
– slow blinking (green): waiting on retry to start the lamp.
• Do not switch the projector off; it will restart the lamp
automatically within a few seconds.
10. Troubleshooting
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