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Philips Pixel Defect Policy
Philips' Flat Panel Monitors Pixel Defect Policy
Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice
stringent quality control. However, pixel or sub pixel defects on the TFT LCD panels used in flat panel monitors are sometimes unavoidable. No
manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number
of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect
levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT LCD panel must exceed
these acceptable levels. For example, no more than 0.0004% of the sub pixels on a 15" XGA monitor may be defective. Furthermore, Philips
sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid
worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image.
When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored
sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel
defects within each category.
Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. That is, a bright dot is a sub-pixel that stands out
on the screen when the monitor displays a dark pattern. There are the types of bright dot defects:
One lit red, green or blue sub
pixel
Two
adjacent lit sub pixels: - Red + Blue = Purple - Red + Green = Yellow -
Green
+ Blue = Cyan (Light Blue)
Three adjacent lit sub pixels
(one white pixel)
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