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ENGLISH 25
Problem Possible cause Solution
The SL400i does not respond to any of the Internal error. Unplug the mains and wait at least 10 seconds
buttons including the standby button. before reconnecting it.
The Sl400i switches to standby with the The SL400i has a thermal shutdown Disconnect the mains, let the set cool down, improve
Power-LED flashing on and off. that shuts down the set when ventilation, and reconnect the set to the mains.
the internal temperature
exceeds a certain threshold.
6.2 PC / Network problems
Check the Support section on www.philips.com/streamium for the latest information on
problem solving.
Problem Possible cause Solution
The Installation CD will not start. Autorun disabled for your drive. Double-click ‘My Computer’, then the CD-ROM
drive icon and finally ‘Setup.exe’ to start the CD.
The software will not install. Wrong operating system. Go to www.philips.com/streamium to see which
operating systems are supported.
No wireless connection or intermittent drop-out Wireless signal range, speed, and Switch off wireless devices that interfere with your
of the wireless connection. strength can be affected by wireless network connection.
interference from neighbouring
wireless networks and devices.
Electro-magnetic devices such as
televisions, radios, microwave ovens,
and cordless telephones, especially
those with frequencies in the
2.4 GHz range, may also interfere
with wireless transmission.
Pressing the PC LINK button produces an empty PC is switched off. Switch on your PC.
content screen on your television.
The Media Manager software is not Start the Media Manager software.
running.
No wireless network adapter Connect the wireless network adapter to your PC or
connected or range too long reposition your Wireless USB adapter.You may check
(weak radio signal). the link quality by pressing the MENU button and
selecting Network > Wireless Info > Signal Level.
Network host (PC) or wireless base Make sure your home network is operational before you
station is switched off. try to contact a networked computer with the SL400i.
Your Wireless Base Station/network Add the SL400i MAC address to the list of devices that
router employs MAC filtering and may connect to your Base Station/Gateway router. (See
prevents the SL400i from connecting its user manual for how to do this.) Press the MENU
to your network. button and select: Network > Wireless Info > NIC
MAC Address to see the wireless MAC address.
Not enough USB bandwidth available If you share the USB bandwidth with other heavy
for your wireless USB adapter. USB bandwidth users (like USB cameras, scanners or
ReWritable drives, etc.), the remaining bandwidth may
not be enough.
Radio interference from other Check whether a wireless connection can be
(wireless) devices. established with other devices switched off.
(e.g. microwave ovens, other wireless devices, etc.)
(Wireless) network problems. See advanced network problem solving on page
51-52 of the extended User Manual on CD-ROM.