Planon System Solutions DocuPort Series DocuPen Scanner User Manual


 
Troubleshooting
Download Failed Error Messages
You may also see the following error messages during a failed download.
These can occur if the batteries are weak.
1. Install 4 new batteries.
2. Verify battery polarity.
3. Check battery contacts.
4. Download as normal.
5. Delete Memory Bank.
6. Scan as Normal
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