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Polycom RMX 2000 Hardware Guide
1-29
Component Replacement
The RMX 2000 is designed with ease of maintenance in mind. Most
components are swappable and are accessible directly via the front panel
or the rear panel.
The following components can be replaced when they are faulty:
• CNTL Module, see "Replacing the CNTL Module” on page 1-31.
• Power Supply Module, see "Replacing the Power Supply Module” on
page 1-33.
• Fan drawer, see "Replacing the Fan Drawer” on page 1-34.
• MPM/MPM+/MPMx card. This card is hot-swap enabled. See
"Replacing a Faulty MPM/MPM+/MPMx Card” on page 1-35.
• RTM ISDN card, see "Replacing a RTM ISDN Card” on page 1-37.
• RTM IP card, see "Replacing a RTM ISDN Card” on page 1-37.
Before replacing parts:
• To ensure a part needs replacing, complete the troubleshooting
procedures.
• Identify exactly which part needs replacing.
• Make sure you have the correct replacement part on hand.
• Make sure you are using proper ESD equipment, to prevent damage
to the system.
Only MPM/MPM+/MPMx cards are Hot Swappable. The RTM IP and RTM ISDN
card are not Hot Swappable. System shutdown is required when replacing the
RTM ISDN or RTM IP card.
Warning!
• All maintenance tasks are to be performed by qualified, authorized
personnel.
• Use only replacement parts supplied by your dealer.
• Follow all procedures. Do not skip any steps.
Note!
On all cards, if during the startup phase the blue HS LED remains lit, please
make sure that the card is properly seated in it’s slot. If this problem persists,
contact your next level of support.