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PowerScan™ RF
Scanner
Troubleshooting
Troubleshoot your RF scanning system by performing the following
checks:
For the RF system, ensure that...
• the battery is charged. See Battery Charging and Maintenance
on page 7.
• the battery is properly installed. See Installing the Battery on
page 2.
• the scanner is linked to the desired Base Station. See Linking
the Scanner to a Base Station on page 5.
• the scanner is within reasonable operating range of the Base
Station, with no major obstructions between the radio units
such as thick walls or heavy machinery. (At the time of this
writing, maximum line-of-sight range is specified at 150 feet.)
• there is no local signal interference with other radio-operated
equipment. Consult the Systems Manual concerning selec-
tion of alternate channels.
• the Base Station is powered-on. You can verify the Base Sta-
tion’s AC Adapter by using a known-good AC Adapter.
• the Base Station interface cable is securely attached to the
host. Consult your technical support manager or refer to
your host system manual to identify the proper cable connec-
tion for the scanner. If necessary, verify interface cable func-
tion by using a known-good interface cable.
If the problem is specific to scanning, verify that...
• the bar codes you are trying to scan are of satisfactory quality.
Bar code label verifiers are available from your dealer if you
need precise reporting of label details. Bar codes that are
damaged (wrinkled, smudged, or torn) may cause the scan-
ner to read poorly or not at all. If bar code quality seems to be
the problem, check to see if the scanner will read a sample
bar code from the following pages.
• the programmable setting for advanced Quadralogic II
™
decoding is set optimally for your system. (See Enhanced
Scanning for Hard-to-Read Bar Codes on page 19.)