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10 Psion Teklogix CH4000 Quick Reference Guide
• Try inserting a battery that you know to be working in the
charger slot.
• Disconnect and reconnect the DC adaptor, and check that the
spare battery LED indicator flashes at power-up.
• If the charge slot fails to charge the known working battery, it
is defective and requires service.
6. Support Services & Worldwide Offices
Psion Teklogix provides a complete range of product support serv-
ices to its customers worldwide. These services include technical
support and product repairs.
6.1 Technical Support
For technical support in North America:
Call Toll free: +1 800 387 8898 Option 3 or
Direct Dial: +1 905 813 9900 Ext. 1999 Option 3
For technical support in EMEA (Europe, Middle East and Africa),
please contact the local office listed in the website below:
http://www.psionteklogix.com/EMEASupport
For technical support in Asia, please contact the local office listed in
the website below:
http://www.psionteklogix.com
Technical Support for Mobile Computing Products is provided via
e-mail through the Psion Teklogix customer and partner extranets.
To reach the website, go to www.psionteklogix.com, and click on the
appropriate Teknet link on the home page. Then click on the “Login”
button or the “Register” button, depending on whether you have pre-