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IV. WARRANTY AND DISCLAIMERS
III. INSTALLATION
The DDI-11 kit (QSC part # SG-000515-00) includes these items:
DDI-11 board
Two #4-40 × ¼” black screws
Installation guide
Use this procedure to install the DDI-11:
1. Turn off the amplifier.
2. Plug the card into the amplifier’s DataPort. Use the two screws on each side of the DataPort to secure it; do not overtighten them.
3. To attach wires to the DDI-11 terminal strip, strip about 5 mm (0.2”) of insulation from the wire. Twist the exposed wire strands together
and make sure there are no stray ones. Turn the screw on the terminal counterclockwise until you can fully insert the wire end into the
terminal. Turn the screw clockwise until the terminal clamps the wire securely. Repeat for all the wires needed. The terminal can accept
stranded wire up to 17 AWG (1 mm
2
) or solid wire up to 16 AWG (1.5 mm
2
) in size.
4. The amplifier is ready for use.
QSC Audio Products, Inc. is not liable for any damage to speakers, amplifiers, or any other
equipment that is caused by negligence or improper installation and/or use of the DDI-11
DataPort Accessory Card.
PRODUCT WARRANTY
QSC Audio Products, Inc. ("QSC") guarantees its products to be free from defective material and
/ or workmanship for a period of three (3) years from date of sale, and will replace defective
parts and repair malfunctioning products under this warranty when the defect occurs under
normal installation and use - provided the unit is returned to our factory or one of our authorized
service stations via pre-paid transportation with a copy of proof of purchase (i.e., sales receipt).
This warranty provides that the examination of the return product must indicate, in our
judgment, a manufacturing defect. This warranty does not extend to any product which has been
subjected to misuse, neglect, accident, improper installation, or where the date code has been
removed or defaced. QSC shall not be liable for incidental and/or consequential damages. This
warranty gives you specific legal rights. This limited warranty is freely transferable during the
term of the warranty period.
The customer may have additional rights, which vary from state to state.
In the event that this product was manufactured for export and sale outside of the United States
or its territories, then this limited warranty shall not apply. Removal of the serial number on this
product, or purchase of this product from an unauthorized dealer, will void this limited warranty.
Contact us at 800-772-2834 (USA only) or +1 (714) 957-7150, or visit our Web site at
www.qscaudio.com
TECHNICAL ASSISTANCE
If you suspect that your DDI-11 card is defective, check your system configuration and
onnections to determine the origin of the problem. In many cases, incorrect audio interfacing,
poor cabling, or other system level impairments are the causes of problems in audio systems.
For technical assistance beyond the information given in this manual, contact the QSC Technical
Services department.
FACTORY SERVICE
If your DDI-11 card ever requires factory service, contact the QSC Technical Services
department for return instructions and a Return Material Authorization (RMA) number. QSC is
not responsible for products returned without an RMA number.
PRODUCT RETURN GUIDELINES
1. Pack the product securely for protection during shipment. QSC will provide factory
packaging free of charge, on request.
2. Include a photocopy of the sales receipt, along with your name, return address, phone
number, and a description of the problem.
3. Call QSC Technical Services department for an RMA number.
4. Write the RMA number on the outside of the shipping package.
5. Ship the product prepaid to QSC Audio Products. We recommend United Parcel Service
(UPS).
QSC Technical Services
1665 MacArthur Blvd.
Costa Mesa, CA 92626 USA
Telephone: (800) QSC AUDIO [(800) 772-2834]
USA only
+1 (714) 957-7150
+1 (714) 754-6175
Fax: +1 (714) 754-6173
E-mail: tech_support@qscaudio.com
Web: www.qscaudio.com
QUALIFIED SERVICE CENTERS
QSC maintains a service center network for your convenience. If you choose to return your
product to a local service center and need a referral, contact QSC Technical Services
department. Accessories, input modules, and other peripheral QSC products must be returned
to the factory for service.
INTERNATIONAL SERVICING
For QSC products purchased outside the United States, refer service to the distributor or dealer
from which the product was purchased. There are numerous service centers in many countries.
Your dealer, distributor, or QSC Technical Services can refer you to a service center in your
country.