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7
RECEIVING VOICE CALLS
To answer a call, pick up any phone on the same line as the
AFX-400. If it is a voice call, talk as usual. Otherwise:
• If you a hear a fax alert tone, enter # 9 1 and hang up. The
AFX-400 will route the call to the
FAX/MODEM
jack.
• If you hear only silence, the call might be from a modem or
a fax machine that does not send alert tones. To transfer
the call to the
FAX/MODEM
jack, enter # 9 1 on any touch-
tone phone on the same line as the AFX-400, then hang
up. If you are using a pulse (rotary) phone that is directly
connected to the AFX-400, dial 4 to transfer the call.
Notes:
• If the AFX-400 is in office mode when a call comes in,
extension phones ring only once, then the phone con-
nected to the
PHONE
jack on the AFX-400 will start to ring.
You can answer the call on any extension, even if it is not
ringing.
• In office mode, the AFX-400 prevents the
FAX/MODEM
jack from interrupting the
ANSWERING MACHINE
and
PHONE
jacks, so you cannot use the fax machine’s phone
to answer incoming calls.
USING AN ANSWERING MACHINE
When your answering machine answers a call, the AFX-40
0
monitors the call for a fax alert tone or transfer code. If it hear
s
one of these signals, it routes the call to the
FAX/MODEM
jack.
When your answering machine answers, the caller can recor
d
a message, enter a transfer code, or both. That way a calle
r
can, for example, leave a voice message and send a fax o
n
the same call.
Note:
• If your answering machine disconnects a call within 2
0
seconds (if its memory is full, for example), the AFX-40
0
routes the call to the
FAX/MODEM
jack.
• If you do not want the AFX-400 to transfer calls to the
FAX
/
MODEM
jack when the answering machine hangs up, con
-
nect the answering machine to the
PHONE
jack, then con
-
nect your phone to the answering machine.
Answering Machine Remote Operation
To use your answering machine’s remote operation feature
s
(for example, to retrieve your messages while away), follo
w
these steps.
1. Dial the AFX-400.
2. When the answering machine answers, press
*
on you
r
touch-tone phone to disable the AFX-400.
3. Follow the remote retrieval procedures for your answerin
g
machine.
4. When you finish, hang up. The AFX-400 automaticall
y
resets to process calls.