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890-013 06/02/99 Version 1 Page 18 © 1999 RadioLAN. All rights reserved.
Getting Technical AssistanceGetting Technical Assistance
If you have technical questions, or have determined that your equipment is damaged, RadioLAN
offers a number of ways to get assistance:
1. Contact your local RadioLAN reseller where you purchased the product.
2. See the RadioLAN Web Site for technical assistance:
http://www.radiolan.com
When your browser accesses the Web Site, click Technical Support.
3. You can reach RadioLAN Technical Support directly by dialing:
(408) 616-6300.
4. Alternatively, you can reach our technical staff at the following e-mail address:
support@radiolan.com
Please have the following information available and ready:
• Your name, address, and phone number
• The serial number of the RadioLAN part in question
• A description of the problem that you are experiencing
Technical Support may ask you to run tests and give results of those tests. It is therefore best if you
are located as close as possible to the unit when you call.