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APPENDIX C: FAQS 83
QUESTION ANSWER
How do I access servers
connected to Dominion
KX if the network ever
becomes unavailable?
Dominion KX offers a dedicated modem port for attaching an external
modem. With this dedicated modem, your servers can still be remotely
accessed in the event of a network emergency. Furthermore, Dominion
KX’s local ports always allow access to your servers from the rack, no
matter the network condition.
Can non-Windows users
use RRC?
Yes, using Raritan MPC, non-Windows users can connect to target
servers through the Dominion KX. MPC can be run via Web browsers
and standalone. Please refer to Raritan’s MPC User Guide for more
information.
My connection dropped
and I got the error
message “There was an
unexpected
communications error –
connection terminated”
– what should I do?
This might happen based the frequency with which you try to connect
via modem. Reboot the KX unit and modem, and for future
connections, wait at least two (2) minutes between attempts.