Renesas PCIe USB 3.0 Controller Card Computer Hardware User Manual


 
SD-PEX20139 4
Driver Installation
1. Insert the driver CD-ROM.
2. Find the Folder C:\Renesas\uPD72020x\ on the CD-ROM.
3. Double click the “stepup.exe” application to automatically install the drivers.
4. When the driver installation is complete, restart your computer.
FAQ
Question: Do I need to connect the card to the PSU via Molex connection?”
Answer: Yes, this device must be connected to the PSU to operate properly. If this
device is not supplied additional power the USB ports may not function.
Question: I installed the card but it is not recognized in my system?
Answer: Try reseating the card into another PCIe slot if available. If that fails try
updating the motherboard/BIOS. Also ensure that any optional system updates
have been applied.
Question: I installed the card and the drivers but the device is still not working?
Answer: Uninstall the device and drivers from the system. Reinstall the device
and, manually install the drivers.
Question: I try to install the drivers for the device but receive a Code: 10 error?
Answer: This indicates a failure with the drivers being installed. Please download
the latest drivers of the device and try again.