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FIRMWARE UPGRADES AND TROUBLESHOOTING
Firmware Upgrades
350-7951 Quadra User’s Guide 107
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FIRMWARE UPGRADES
From time to time, new features or improvements are made to Quadra’s
firmware. Your system’s firmware can be updated at your facility, as soon as
you have a copy of the new firmware.
The following topics are discussed in this section:
• Firmware Upgrade Prerequisites
• Downloading Firmware
• Transferring Firmware
• Installing New Firmware
FIRMWARE
UPGRADE
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PREREQUISITES
Quadra’s firmware version can be field-upgraded only via the Ethernet port.
This means that your PC will need to be connected to Quadra directly or
through a network connection.
The following two items are required for this procedure:
• Computer configured for a 10/100BASE-T network connection.
• Current firmware update file and release notes.
DOWNLOADING
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FIRMWARE
Use the following steps to download firmware from the RGB website:
1. Before you begin, use the “VER” command to identify your current
firmware version. Make a note of the version number.
2. On your PC, launch a standard web browser and log on to the RGB
website: http://www.rgb.com
3. Click the “Support” link to display the main support page.
4. Scroll down to the “Product Support” section and click the link for
your specific product. The product’s support page will be displayed.
5. In the “Firmware” section, click the “Release Notes” link. Review
the document for a summary of the changes in this version, and note
the firmware version number. Compare this version number to your
current firmware version to determine if an upgrade is required.
Note The firmware upgrade process for Quadra is different from
prior RGB products. Make sure that you follow these
instructions exactly!
Important Do not upgrade without these two items. If you want to
upgrade using a direct connection from a PC to Quadra
(not using a network), use a crossover cable. In Appendix
C, refer to the “CrossOver Cables
” section for details.