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9.4 <
Troubleshooting>
5 Replace the toner cartridge and close the top cover. Printing
automatically resumes.
In the paper exit area
1 Open and close the top cover. The jammed paper is automatically
ejected from the printer.
2 Gently pull the paper out of the output tray.
If you do not see the jammed paper or if there is any resistance
when you pull, stop and go to the next step.
3 Open the rear cover.
4 By pusing the fuser levers upwards, loosen the jammed paper.
Then gently pull the paper straight out.
Note
• If it is difficult to reinstall the toner cartridge, make sure that the
guide feed has been flipped back down into position.
Caution
• The inside of this machine gets very hot. Do not touch parts
labelled
“” (hot surface). Touching “” labelled parts
could result in burns.
5 Put the fuser levers to their original position and close the rear
cover. Printing automatically resumes.
In the duplex unit area
If the duplex unit is not inserted correctly, paper jam may occur. Make
sure that the duplex unit is inserted correctly.
Duplex jam 0
1 Pull the duplex unit out of the printer.
2 Locate the jammed paper and remove it.
3 Insert the duplex unit into the slot.
4 Open and close the top cover. The printer will resume printing.