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3.2MP Web Cam RCM-3640 User Manual
Chapter V. Troubleshooting and
Maintenance
This section discusses basic problems with the USB Web Camera, frequently asked questions and provides
some maintenance tips.
Problems and Solutions
No Image
♦ Ensure the USB cable is correctly and securely attached.
♦ Ensure that your video software has been properly installed.
♦ Make sure your lens is free from obstructions, and that it is pointing in the appropriate direction.
Dark Pictures
♦ Check that there is sufficient light for the camera. Alternatively, you may wish to adjust the Brightness or
Contrast settings in the software you are using.
♦ Ensure there is no strong light source behind the object or person being viewed by the PC Camera.
♦ Ensure that the lens is clean.
Frequently Asked Questions
Q. Can I use my USB Web Camera with software applications other than those included with the
camera?
A. Yes. A Video for Windows device driver and a TWAIN driver are supplied with your camera and are
automatically installed on your computer during the setup process. These drivers allow the USB Web
Camera to be used as a general video and/or still image input device with other Windows
applications.
Q. How do I use my USB Web Camera with other video capture devices?