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There is no image on the screen. I cannot turn on the monitor.
Q: If you
quickly and repeatedly turn your USB monitor off and on, it may not work normally.
A: Your USB monitor is recognized as a general USB device on your PC. Therefore, please
refer to the troubleshooting information for USB devices by visiting Microsoft’s customer
support site.
Check the signal cable connection.
( www.microsoft.com - Support )
1. Right-click the ’My Computer’ and click on’Properties’.
2. The Device Manager is displayed
3. From the “Action” menu, click “Scan for hardware changes”. Reboot your PC.
The screen of the USB monitor freezes.
Q: Check the ’Hardware acceleration’ setting for your USB monitor in the ’Display Prop-
erties’ window.
A: Set the ’Hardware acceleration’value to’Full’.
For more information on how to configure the settings, click here.
1. Right-click the ’My Computer’ and click on’Properties’.
2. The “Display Properties” window appears.Select the “Settings” tab and click on “Ad-
vanced”.
3. If the “Properties” window for your monitor is displayed, select the “Troubleshoot”
tab.Move the “Hardware acceleration” slide to “Full
My USB monitor is connected but the screen is blank.
Q: Does the Auto Installation program run when your USB monitor is connected?
A: Check your user account in the Control Panel.
Check your user account in the Control Panel.
1. Click Start - Control Panel - User Accounts - Change an account ? Admin: Computer
administrator - Change my account type. In the displayed window, Computer adminis-
trator (Power User or higher) must be selected. - For Windows XP computers.
2. Set your account type as directed above. Then turn the Power button at the front of
your USB monitor off and on or reconnect the USB cable connected to the monitor. If
the problem persists, install the “USB Monitor Installation Driver” from the provided CD.
For more information, refer to the Manual Installation section.
3. When the installation is finished, reboot your PC.
My computer is on and the LED is blinking. However, only a blank screen is displayed
on the monitor.
Q: Check whether the USB cable is connected correctly.
A: Connect the USB cable again.
Troubleshooting